Privacy Policy

Seva Veterinary Clinic ("Seva," "we," "us," or "our") respects your privacy. This policy explains what information we collect through this website (sevavets.com), how we use it, and the choices you have. It applies only to this website, not to information we collect in person at the clinic, over the phone, or through your pet's medical records.

Information we collect

We collect information in two ways:

• Information you give us. When you submit the "Book your pet's visit" form, we collect your name, phone number, email address, your pet's name, the reason for your visit, and any message you write. Fields marked as required must be filled in for the form to submit; everything else is optional.
• Information collected automatically. Our hosting and form providers automatically log standard technical information (such as IP address, browser type, and timestamps) for security and spam prevention. We also use Google Analytics to understand how visitors use this site — which pages are viewed, how long visits last, and general device/location information. This is aggregate usage data, not information that identifies you personally.

How we use your information

We use the information you submit to:

• Respond to your booking request or question
• Schedule and prepare for your pet's visit
• Contact you about your request by phone, email, or text
• Keep our records of client communications
• Protect the site and our clients from spam and abuse

We do not sell your personal information, and we do not use it for third-party advertising.

Who we share it with

We share form submissions with the service providers that make this website work, and with no one else except as described here:

• Netlify, our website host and form processor, which receives and stores form submissions on our behalf so we can respond to them.
• Google, which serves the web fonts and the map embedded on this site, and which provides Google Analytics (see above). These share standard technical information (like your IP address) with Google, subject to Google's privacy policy.

We may also disclose information if required by law, or to protect the safety of our clients, staff, or the public.

Cookies

This site does not set its own advertising cookies. Google Analytics sets cookies to distinguish visitors and measure site usage, and the embedded Google Map may set its own cookies as part of how it functions; both are governed by Google's policies, not ours.

How long we keep it

We keep booking-form submissions for as long as reasonably needed to respond to your request and maintain our client communication records, and delete or archive them periodically after that.

Your choices

You can ask us to access, correct, or delete the information you've submitted through this site at any time by contacting us using the details below. If you no longer want to be contacted about a request you submitted, just let us know.

Children's privacy

This website is intended for adults booking veterinary care for their pets. We don't knowingly collect information from children.

Security

We rely on our service providers' industry-standard security practices (including encrypted transmission over HTTPS) to protect information submitted through this site. No method of transmission or storage is 100% secure, so we can't guarantee absolute security.

Links to other sites

Our footer links to our Instagram page and to Google Maps. Those are operated by other companies with their own privacy policies, which we encourage you to review.

Changes to this policy

We may update this policy as our website or practices change. The "Last updated" date at the top will reflect the most recent revision. Significant changes will be noted here.

Contact us

Questions about this policy, or requests about your information, can be sent to:

Seva Veterinary Clinic
6902 Fifth Ave, Pittsburgh, PA 15208
Phone: 412-689-6040
Email: info@sevavets.com